Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

111 (Waveney)


Very swift

I found them to be very swift. They answered quickly. There was a prompt ring back and there was a recommendation made of a type of cream that we did have in the cupboard helping the swelling go down. Things worked so we were grateful for the proper advice.