Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

111 (Waveney)


Prescription timing difficult

Needed help getting my prescription allocated for over a bank holiday weekend. My GP was on call and so I did get it. The timing was difficult as I am not allowed to put it in unless I have less than a week left, but you have to allow 3 working days, but with the bank holiday I would have ran out.