Referral issues
Addenbrook's sent a referral to Ipswich Hospital for me to Rheumatology aspect and this was ok. They also did a referral to Audiology for a hearing test, but that never came through and when I got a call from Ipswich about appointment I was expecting them to say it was for Audiology too. When I came in to Rheumatology I popped through to the Audiology dept, but there was no sign of my referral. 6 months had passed so I went back to Addenbrooke's and they admitted that they only sent a referral to Rheumatology. I had to get it sorted to get a hearing test. When the referral was done I got into the department a week later, which is excellent.