Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Addenbrookes Hospital


Very happy with My Chart

Using My Chart works really well, it makes things so much easier as you can see so much information. The waiting list for my operation is still a year for me but I did recently receive an email asking if I wanted to stay on the list which was actually very reassuring as it was confirmation that I hadn't been forgotten about. It really affects my anxiety levels when I don't know whats happening especially when I was referred 2 years ago.