Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Addenbrookes Hospital


Needed person to talk to after my trauma

I had a procedure on my kidney several years ago which because of the severity of it caused me mental trauma and as a result I went through a lengthy period of time when I was thinking about things that I couldnt talk to anyone about at the time. I simply needed someone from the NHS to listen to me who was non judging at the time and to let me know that I would get through it, I know that would have been so helpful to me. I had my husband and he did help me but if there had been someone accessible to me to talk with that would have been very helpful.