Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Al-Anon Family Groups


Felt not supported

When I joined i was added to WhatsApp group, this group is full of admin business not support. I cried out a few times saying I needed to talk to someone, and was advised crisis line or a walk?!! Sometimes you just want to talk to someone going through what you are going through, is this not what alanon is for beyond the ten steps? I felt at the meetings the business was more important. I never went back.