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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Alexandra Road Surgery



misinformation - at best ingenuous

Told by doctor that testing blood sugars causes anxiety. Personally I find it motivating and have lowered my HbA1c to non diabetic levels despite poor advise - Other poor advise / care given. The surgery feels like a sausage factory for the sick.

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