Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Alexandra Road Surgery


I can’t even get an appointment

Iv been registered with this doctor for 30 years, only needing the service once or twice, now I need a doctor I can’t get to see one. The online help is a joke, I need to see a doctor but have to wait to register before I can even attempt to make an appointment. No wonder our hospitals are over worked, guess that where I’ll be heading tomorrow to take away services that needed elsewhere. Well done Crestview surgery 5 star mess up.