Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Alexandra Road Surgery


More and more difficult to get in

This surgery seems to have gone from terrible to really terrible for being able to get in. I have had to go to Crestview before, which was ok, but reliant on family for a lift. They are obviously short staffed otherwise why would it be so difficult to get an appointment with just anyone, not even a GP, it is difficult all round