Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Alexandra Road Surgery


found things good this time

The surgery is not really consistent. I have in the past had a lot of difficulty getting an appointment and these are for things that needed attention, and examination however last week I did get a ring back and have now got in to see someone today. It is like you get 1 in 4 experiences that are ok, but the rest is not great at all.