Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)


Professional guidance

I am in quite a lot of pain with my condition, and I feel that the physiotherapist gives clear information and explaination and professional guidance and they have signposted me at the beginning as well. I also appreciated them showing me my X-rays which I had not seen before. I cannot think of any aspect of the service that needs to improve. The only thing I would say is that when I did needed to speak with them at the beginning it was a bit of a rigmarole and wasnt able to just speak directly I got 'sent round the houses' a bit, but that was all really.