Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)


good service but misleading portal

After receiving the link to book into the 1st appointment, I was given an option of only getting an appointment in Bury, Stowmarket or Sudbury despite stating on the self referral form that I live in Ipswich. I had to call them & leave a message asking if I could get an appointment in Ipswich. I'm not sure that others would think of contacting them if their portal didn't show a location they could get to.