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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)



Good progress made

After the GP referral I am seeing someone regularly. They talk to me with respect. Sometimes I feel it is appropriate for a 'hands on' treatment but they don't do that, and told that that is what a massage does and that is not physio. My stability is getting better and good progress is being made. I have also been to a good balance class in my community.

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