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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)


Using upstairs room

Running behind today by at least 20 minutes. Also I had to go upstairs for treatment and this was not great when not particularly mobile and in pain. Consideration is needed for more appropriate rooms as no lift. I was not asked if ok to go upstairs when I booked in, which would have been good as I would gear myself up to use, rather than feeling daunted by it when suddenly called.