Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)


Responsive, helpful, professional

I was about to pay £90 for a consultation at my gym but I self referred online to NHS. Within 24hrs I had an email back with exercises to follow for 2wks. I did that. Then I got a text offering a face to face appt. I accepted a cancellation and visited The Riverside. Confident the exercises were working, they assessed my progress and gave me some new exercises that I’m now working on. I reckon another week and I’ll be back to normal. Thanks!