Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)


Brilliant

I've had quick referral as only saw the GP on Tuesday and have been seen 4 days later for an appointment. I completed the online questionnaire which was easy to fill in and felt they have been really proactive. I was put on a cancellation list and given a choice of locations so I could choose the quickest appointment. I've self referred to the service in the past and that worked well too.