Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)


First visit

This is my first visit after seeing my GP. A friend is handling the online booking process for me and by the time we got around to using the link sent in the email it had expired so we had to request a new one be sent. Once that was done we managed to arrange todays appointment.