More visits than needed
I saw my GP and was referred on to the service where they tried exercise but that made no difference. I then went back to my GP who then referred me for xrays but there was no arthritis so I went back to my GP again who then arranged an ultrasound. This showed ligament damage but I'd had multiple appointments and because neither the GP or AHP staff had explained the process it meant that I had many more visits than was necessary.