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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)



Easy referral and good physio

Sadly, I feel it’s a waste of time for me, I use all my muscles already with daily tasks. After their exercises I feel in agony. I have a hospital appointment soon with my shoulder. I had a steroid injection for the pain some time ago and it was marvellous I had 10 weeks of being pain free, the pain is getting me down its rotator cuff problem. Self-referral online was quite easy for my daughter to do for me, and the physio has been lovely with their attitude towards me and kind, but I do feel it’s a waste of time.

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