Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)


Easy to access

I completed a self referral as I'd already used the service so knew I could. I was given a cancellation appointment so have been given a really quick appointment, with in a few days. The information from staff has been clear and in enough detail and the staff I've had contact with have been friendly, so far it's all been very easy so far.