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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)



Quick response

The hospital suggested getting on the pathway so I completed the online form which was easy and then got a quick response. I had a two week wait for the first appointment with exercises to do in the meantime. I found the videos worked very well and staff were interested to listen and take in what was happening. I've had a two week gap and then my next appointment, the exercises I've done so far have helped.

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