1 person restored my faith in the service.
Having had an incredibly poor experience initially, I left a review explaining why I was so disappointed. I was contacted and asked if I would be prepared to give it a second go, but with her. I admit I was a bit sceptical but I don't regret accepting her offer. She was patient, kind and understood that being older doesn't mean having to accept a less active lifestyle. She encouraged me to keep pushing myself and not accept that I was beyond help. The outcome of this is that I can walk reasonable distances (up to 20 miles so far), at a good pace although not up to my previous speed yet, and I have set myself a target to complete a marathon next Summer. I am no longer taking regular pain relief as I no longer need to and I feel stronger generally. To say I am grateful is an understatement. Thank you so much.