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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)



Happy with staff

After seeing the physio team they have referred me on to the back and neck service. I've waited 4 weeks for this initial appointment and have been happy with the staff at all points as they have explained everything really well and answered questions I've had. I'm very early in the process now so not sure what will happen. Initially I asked my GP for an xray but was told that the physios would have to do the referral.

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