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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)



Arthritis group Woodbridge Library

The young man in charge did not introduce himself, did not explain the format of the course, how many sessions, whether this was the start of new group or whether I was joining an existing group. Read in a bored voice from his laptop the words which were on the screen in front of us. The venue is a small room, not suitable in Health & Safety terms to set out a circuit of exercises. No handouts. I left because the exercises offered were the same as those provided by Nuffield . Looks like Allied Health provide a poor service as cheaply as possible. They should train staff in presentational skills.

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