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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)



Helpful

Since moving to the area I've had to restart physio so although I've had physio before I'm starting again. The staff have managed to arrange two appointments for us at roughly the same time which was really helpful. Doing exercises at home hasn't been easy as I have felt they have made things worse. It would be good to have text reminders sent about appointments.

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