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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)



Limited

I've was told by the physio I'm seeing that until I get my BMI down I can't even be seen by the senior physio who will then decide if I can referred for surgery. It's been a year to get to this point and even if I am referred it will be a further 2 years probably before any surgery would take place. I get that there are benefits from losing weight before surgery but to say you can't even see a higher physio seems wrong. It is very difficult when mobility is affected to actually exercise and there is no advice about where to go to get any help, including options with Slimming World. Because I got so upset I have now been referred on to the senior physio so we will see what happens next.

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