Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)


Lots of steps

You have to go through the different steps and then wait at each point which makes the whole pathway so long. I'm waiting for surgery on my shoulder now but I've been through the process for my hip too. The problem is that the operation can't be done until my other hip is done. Luckily the Consultant has put me on the list for the other hip to be done without having to go through the whole lengthy process which would've delayed the operation further and then impacts on the quality of life.