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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)



Very grateful for acupuncture.

I was very grateful to have acupuncture for 4 sessions and I was very satisfied. I had excellent service. I was given acupuncture for a severe neck condition (spondylitis). I am a believer in alternative medication and I feel it had really helped me. Unfortunately my physio informed that only 4 sessions could be had on the NHS with no hope of getting any more for the forseeable future. It would be so beneficial if this could be offered for other conditions, but I know that cost would negate this.

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