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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)



videos are out dated.

Went to Hartismere for physio which went ok but then I had to go to Stowlodge for a hip clinic. The first 3 weeks were not very professional but the final week was excellent.I then went back to my physio and she recommended I needed to be referred to a consultant, but I was told it coud be 16 weeks so I went privately. The videos are outdated and are being updated. Staff were not particularly helpful at Stowlodge. Hartismere was more professional atmosphere when compared to Stowlodge

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