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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)



Staff have been very good but regime is questionable

As soon as you say you do sport they seem to just say that if you can still do that you're ok. I also feel that they treat me differently after asking my age. Because they didn't treat something initially it has now resulted in further problems. Generally the staff have been very good, however, to be told to do more exercise on top of what I already do is not the answer. In the end I had to go private to get the help in needed. The self referral works well but it is a bit like they just give you exercises to do at home.

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