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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)



Good

I had about 8 weeks physio. After 3 weeks of seeing the lead physio I was referred to hospital for the operation on my knee. When I first called I was told to go to Stow Lodge but living near Ipswich I asked if there was somewhere closer and was then told I could go to the Riverside. When my second knee needed doing I wasn't asked to do all the physio again, which was good

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