Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Allied Health Professionals Suffolk (Physiotherapy)


Unsuitable course of treatment

They confirmed pain, no hands on treatment. The head physio is trying to decide how to progress with my condition. In the meantime physio said to attend a back care group which I was very concerned about as I was still in a lot of pain with a very delicate back. Attended the session, physio didn't even ask me about where I was on my recovery and went straight in to exercises. I stopped quickly as it was far too much and had to go back onto all my medication again to cope with the pain caused by briefly taking part.