Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Andaman Surgery


Didn't see right person

They are running more than 40 minutes late, and I was told they were running on time as I came from my workplace after I called and was told this. I asked to see a GP and was told a Nurse could deal with the issue. I have now seen the nurse and they have not been unable to prescribe what I need, and I was initially told that they would. So I have wasted an hour and still got no further, so need to book again with a GP which is what I wanted in the first place.