Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Andaman Surgery


Adapting to new way difficult

We are finding the change to not 'seeing' someone difficult. We recently did manage to get in to see the GP as we had had a long delay for a procedure that should have happened last year. It is something that happens every year at the hospital, or the pain just gets unbearable, which had been the case. Thankfully seeing the GP meant another immediate referral was made for 'high priority' and we are now booked in in the next 2 weeks for the procedure. I am not sure without a face to face examination if the referral would have happened. CDO reasoned with them that it seems then that appropriately they were seen face to face and immediate action was taken.