Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Andaman Surgery


I use online and works well

Personally I can use the online system and it works fine for me. I generally get a call in a couple of days, though no time is given, which can be an issue. Even if you call in you won't get a time slot for a call back. I understand this is difficult, but if there was any way to do that, I know it would help some patients. The professional who calls I find is very thorough with questions and I have only had to go in once, the other times things have been sorted over the phone, and it has been fine.