Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Andaman Surgery


There when I need them

I do not use the surgery very often, but when ever I have needed to, they are really good. I generally use the online system and get a call within 2 days. I have only once not see the right person, but they got me in a couple of days later again. I was more frustrated for them! I think the online system works, but when you do not know what they need to know, you may not always submit everything they need to know to send you to the right person. I had a call based on my submission and not asked much else, which is where it may have fallen down.