Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mendlesham Medical Group - Manor Farm Surgery


Fantastic care

You can see a doctor when you need an appointment, I've never had an issue getting in for an appointment. They provide fantastic care and all staff are great. They should keep doing what they are doing. Medications are all available on time which makes things much less stressful.