Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Mendlesham Medical Group - Manor Farm Surgery


Don't like medication brands changing

Access to appointments is very good and because you have both surgeries to attend it does make it easier. Generally I come to Bacton but if an appointment is at Mendlesham I can go there too. I don't particularly like that medication brands are constantly changing as it can be confusing when you are taking a number of different tablets. Medication from the dispensary are normally available or ready for collection in about 2-3 days which is good.