Bank Building Dentist

Receptionists rude, cannot get appointments and regularly cancelled

I need extensive treatment, I have severe anxiety and I’m needlephobic. The work I need is not offered on the NHS, my only choice is to go private- which I cannot afford. I’m 41 and I’m going to loose my teeth and I can’t be helped unless I get myself into debt by taking out a loan to go private! Why can I not access the treatment I need on the NHS???? Getting an appointment is almost impossible- my daughter is nearly 4, every appointment she has had booked is re-scheduled, she has never seen a dentist, this can’t be right!!!!!!? It’s a shambles!
A referral was made on my behalf as I need sedation to have work done, my referral was denied, I wasn’t notified by my dentist, I waited 5 months thinking there was a delay due to covid, I contacted the referral dentist myself only to find it ad been rejected 4 days after it had been sent! I waited 5 months with my gum and tooth health deteriorating rapidly and wasn’t contacted at all!!! I am still no further forward, I’m going to loose my teeth and it feels like unless I pay to go private it’s tough luck!!!!

I have been attending this dental practice, and seeing the same dentist, for 25 years and I have always been very happy with the care provided.

They were really good with my fake tooth and they look after you really well

I don't like dentists but they are very reassuring.

I don't like dentists, but the ones here are very reassuring.

Excellent.

This is a good dental practice. I used to work in the sector and I say this both as a patient and a former professional

I had a regular check up, the dentist cleaned my teeth and everything was cool. They gave me special glasses to wear which are great and when they are checking my teeth. They moved a light so they could see my teeth better.