Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Barrack Lane Medical Centre


My doctor was my pillar of hope.

I have had a very difficult time through out managing my mental health issues and my own health conditions.It would take more than just words to express how caring understanding ,patient and unconditional time my doctor took the time towards my healing process.Dr (***) helped me through out and I would not have been here.I cannot express enough how grateful I am to Dr (***) who was instrumental towards my care. Not forgetting Dr (***) who took time to help out of his work hours attending to my late ex husband.The whole team at Barracks Lane credits to the reception who is always on hand to help with appointments, prescription no matter how busy they are.I with both hands thank you kindly for your kindness time you took for me.