Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Barrack Lane Medical Centre


They do a good job

The first time I got tablets but I was still unwell. The second time I went, i was given medication that worked really well. The doctor explained treatment to me so I understood. Sometimes the doctor hurries to see the next patient, but do a good job. I asked questions so I got explanations. I don't want to take tablets all the time so I want to understand my treatment.