Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Baylham Care Centre Limited


This Care Home is outstanding!!!

My Father was previously in a care home which didn't care at all. We moved him to Baylham and the change in him is nothing short of amazing. The care is of such a high standard from all staff, carers, nurses, cleaners, kitchen staff, office staff, everyone has time for the residents and their families.My Father has dementia and needs full support however he enjoys life to the full at Baylham. I am so grateful that we moved Dad to Baylham, he is truly happy here, loved and cared for and that is all we could ask for.