Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Beccles Hospital


The appointment system is unacceptable

As Kirkley Mill is unacceptable we find it is better to drive the six miles to Beccles. The "appointment system" is unacceptable. When it was at Lowestoft Hospital - an excellent service managed by one volunteer. Kirkley Mill employs two people plus the volunteer who used to do it alone. The appointment is never the day you ring up. Also, it is not a decent bus route.