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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Berners Dental Practice Limited



Felt like a inconvenience.

Not very friendly at this dentist unfortunately. Was spoken to like a child, and felt rushed through the whole appointment. My dentist is like a pushy sales person, trying to get me to buy extra treatments at outrageous prices. Felt like they didn’t want to listen and felt like I was just another number. Lacking massively in bedside manners, came away from the appointment feeling let down. They didn’t even check my teeth correctly, even after I told them of a potential problem with a certain tooth. They really didn’t seem interested at all.

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