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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Berners Dental Practice Limited



If I could rate it a 0 I would

Pro- Clean practice Cons- Receptionists who file paperwork, rather than pass it on to the relevant parties, resulting in months delays on treatment Dentists, who ignore or are inexperienced in their patients medical conditions, give wrong advice Dentists who wrongly refer the patient for Sedation, when the patient has clearly stated sedation is not the right course and general anesthetic is the right course. All the above resulting in more tooth (3 teeth instead of 1) loss due to wasted months waiting for correct treatment or referrals.

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