Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


Triage works well

I called first thing and spoke to a GP a short while later so for me the triage process works really well as it has addressed the problem and I haven't needed to come in to the surgery for something unnecessary. I've seen the nurses in the past and they've been great too so I'm happy with how it all works.