Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


Has changed massively

It has changed massively. The open access surgery was great especially with sick children however although it's now a different system in place to get seen or have an appointment it does work well. It's a great surgery and the staff have been accomodating, supportive and non judgemental, especially around weight issues. Having the dispensary is a real bonus rather than having to travel to get medication after an appointment. Very sad to hear that one of the doctors is leaving, they are great.