Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Bildeston Health Centre


Very good

I called the surgery this morning and was called back by a doctor with in a few hours. The majority of my issues have been addressed with phone consultations which is great. Staff are very friendly and happy to help. The only thing that could be improved is an increase in the availability of face to face appointments.