Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


Everything done well

Absolutely wonderful. So sad that Dr x (name removed) is leaving, its a great loss. Everything is very well done here. I would prefer not to have to go through the triage process and talk to my own GP all the time but understand that this isn't always possible. Don't let Dr x go!