Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Bildeston Health Centre


Nurses are brilliant

I called this morning explained the situation, then spoke to a GP and was then invited in for an appointment which was really quick. The practice is lacking a GP which probably makes things more difficult for them. I do like the continuity we've had in the past, it's not so easy now as doctors have left. The nurses here are brilliant, very friendly and put you at ease. The doctor did a very quick referral to hospital and I've been very pleased with the surgery.